This Privacy Policy explains how SpinFormula, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. We are committed to handling your information transparently and responsibly, and we encourage you to read this page carefully.

What We Collect and Why

When you register an account with us, we collect personal information such as your full name, date of birth, email address, and country of residence. This information is necessary to verify your identity, comply with our licensing obligations, and ensure that our services are used appropriately. During transaction processing — whether you are making a deposit or requesting a withdrawal — we also collect payment-related details. These are used solely to complete the transaction securely and to maintain accurate financial records as required under our operating standards.

We may also collect technical data during your sessions on our web platform, including your IP address, browser type, and session activity. This information helps us maintain the security and stability of the platform, detect unusual behaviour, and ensure that pages load and function correctly for you. We use cookies to support these purposes. Cookies allow us to recognise your session, remember your preferences, and protect your account from unauthorised access. You can manage cookie settings through your browser, though disabling certain cookies may affect how the platform functions.

How Your Data Is Protected and Shared

We take the security of your data seriously. All information transmitted between your browser and our servers is protected using 256-bit SSL encryption. Your data is stored on secure servers with restricted internal access, meaning only those within our organisation who require it to perform their role are permitted to view it.

There are limited, specific circumstances under which we may share your data with external parties. We work with payment gateways to process your deposits and withdrawals, and with identity verification services to confirm that the details you provide are accurate and genuine. Where required by law or by our licensing authority — Curaçao eGaming (GCB), under licence number ALSI-202509029-FI1 — we may also disclose data to the relevant regulatory body. We do not sell your personal data to third parties, and we do not share it for marketing purposes without your consent.

You have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to remove your data in certain circumstances. If you wish to exercise any of these rights, please contact us through our customer support channel. We will respond to your request in a reasonable timeframe and in line with applicable data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we may retain certain records for as long as is necessary to meet our legal and regulatory obligations. Once that retention period has passed, your data will be securely deleted or anonymised.

If we make any material changes to this Privacy Policy, we will notify you through your registered account or by a notice on our web platform. Continued use of the platform following such notification will be taken as your acceptance of the updated terms. If you have questions about how we handle your data, please reach out to our support team.